You should already know what you want before you ask a question because if you don’t like the answer, you’ve asked the wrong question.
The world is full of people who ask for things they don’t want. For example, I had a call from a customer who believed they weren’t getting the service they signed up for and wanted to be released from their contract. I agreed and allowed the customer to leave, however, when I said they could leave, the reply was, “I wont be pushed away.” This is the kind of person who clearly hadn’t thought about what they wanted.
This customer left a negative feedback because they got exactly what they asked for.
